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FAQs

What is the fastest way to reach you?

The quickest way to reach our team is by sending an email or filling out the contact form. We answer all inquiries within 24 hours. No exceptions. Our team is online 24/7, 7 days a week.

I sent an email but didn’t get a reply.

If your email isn’t replied to within 24 hours, there is a high chance we didn’t get it. Try sending us an email from an alternate email address, or use our contact form to get in touch and we’ll reply back in no time.

What is the best way to submit queries?

If you’d like to send queries for your requests, you can do so directly via the respective service pages. You can find quick forms on all service pages and submit queries. It’s best to fill out the request forms with as much detail as possible and we’ll get back to you with our proposal in under 24 hours.

Do you have other ways of communication?

No, the only form of communication available currently is via email. All your communication with Fresh Engagements is completely secured, confidential and protected by our privacy policy.

What payment methods do you accept?

Our site currently supports secured payments by VISA and MasterCard.